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Refund & Exchange Policy

TCW Kicks Refund & Exchange Policy

We want you to love your kicks!

  • Refunds: We do not offer refunds unless the item is defective or damaged upon arrival.

  • Exchanges: You may exchange your order within 7 days of delivery if the size does not fit or you received the wrong product.

  • Conditions for Exchange:

    • Item must be unworn, in original packaging, and in resellable condition.

    • Proof of purchase is required.

  • Exchange Process: Contact us at 063 455 5386 to arrange your exchange.

  • Shipping Costs: Customers are responsible for return shipping costs unless the item was defective.

  • Reliable Music

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  • Soft Rhythm

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Music Therapy

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Fuse Music

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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager

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